Clevir, a team of enthusiastic IT professionals, specializes in developing and managing their innovative Workspace (Portal) solution. They provide this workspace, both as a portal and cloud desktop, as a service to partners, along with platform support and management. Additionally, Clevir offers VOIP solutions and development services to larger end clients. To address a specific IT challenge for one of their clients, Clevir sought a reliable partner with high-quality standards, leading them to collaborate with Boris Company.
Key Contributions
Software Analysis and Documentation:
Boris Company conducted a thorough analysis of the client's software, which lacked any existing documentation. They efficiently documented the software and updated various components, ensuring a clear understanding of the system's status.Boris
Development of an Upgrade Plan:
In collaboration with Clevir, Boris Company formulated a step-by-step upgrade plan to enhance the software's performance and capabilities. This plan is currently being implemented, ensuring continuous improvement.Boris
Ongoing Daily Management:
Boris Company now handles the daily management of the software, providing continuous support and maintenance to ensure its optimal operation.
Impact
Enhanced Client Satisfaction:
The client quickly gained insight into the software's status, leading to increased confidence and satisfaction. Clevir can now offer a comprehensive solution, resulting in a win-win-win situation for all parties involved.
Strengthened Partnership:
The collaboration between Clevir and Boris Company is characterized by direct communication and mutual respect. Both parties keep each other sharp through constructive criticism, always prioritizing the client's needs and presenting well-considered advice.
"Yes, definitely. In that respect, it's truly a partnership; they regularly recommend us to their partners, and vice versa. I will always recommend Boris first to our relations."
— Remko Kley, CEO Clevir