Boris Company collaborated with Microsoft and Rijkswaterstaat to develop an advanced AI-powered chatbot using Azure AI Solutions. This chatbot provides real-time weather forecasts and predictive insights to support winter road maintenance and road safety measures. By leveraging artificial intelligence and cloud technology, the project enhances Rijkswaterstaat’s ability to make data-driven decisions for winter road maintenance and responding to extreme weather conditions.
Key Contributions
Predictive Insights for Road Winter Maintenance – The system forecasts freezing conditions and calculates the required amount of road salt, optimizing road safety operations.
Secure Identity & Access Management – Implemented a robust and scalable authentication framework to ensure safe user access.
Microsoft Azure & Copilot Integration – Utilized Azure AI services (Azure OpenAI) to enable seamless, intelligent interactions with the chatbot.
Impact
Enhanced Decision-Making – Rijkswaterstaat can now leverage AI-based predictions to improve long-term climate adaptation strategies.
Increased Efficiency – The chatbot streamlines information access, reducing manual workload and improving response times for road maintenance teams.
Successful and Timely Delivery – The project was delivered on time, meeting all technical and operational expectations.
High User Satisfaction – Rijkswaterstaat reported positive feedback, highlighting the chatbot’s role in improving operational efficiency and predictive decision-making.
This project demonstrated the power of AI and cloud-based solutions in public sector infrastructure management. With expertise in Azure AI, and secure identity frameworks, Boris Company played a key role in delivering an innovative, reliable, and impactful chatbot that enhances road winter maintenance at Rijkswaterstaat.